Re: Countrylink named as World's Worst Passenger Service

[Rob Kearey <r.kearey@mailbox.uq.edu.au>]

Jack wrote:

> They do cops come regularly to remove troublesome passengers
> 
>  It's precisely because nothing gets
> >done about idiot passengers
> 
> Bzzt... Wrong... they are removed when they play up

Not in my (perhaps limited experience).

> when they do act up that I choose not to XPT
> >these days. Why should I, as a paying customer, tolerate that kind of
> >crap?
> 
> So it is only the non fare payers that play up is it... crap...

Er - you might like to read the phrase you're responding to again, and
see where I made such an assertion.

> >Short term solution: Either ban /all/ alcohol on board
> 
> North coast services already  sell low alcohol beer only... and small wines
> with dinner

That isn't the problem - I like a drop with my meal as well. I'm talking
about the proles who lurch on with bottles of rum - in the particular
case I'm thinking of, the rum was inside a two litre plastic Coke
bottle.

> (You're pissed?
> >Off you go!)
> 
> Already works that way

Since when?

>  or have some sort of security person roaming up and down
> >the cars at night,
> 
> they are called PA's

A passenger attendant is a security person?

> after the train attendant has locked themself into
> >their cubbyhole.
> 
> Crap.... u can always find a member of onboard services when ya need em..
> Open ya eyes and look

After lights out?

Jack, I'm speaking from personal experience of half a dozen XPT trips.
If they've improved since 1997, then all for the good.

> As u said earlier u don't catch the xpt any more.. so enjoy your bus trips..

Er - I actually go by plane. The price is comparable, and the trip is
faster. I'd prefer to go by XPT, but the timetable is nutty (5am in
Brisbane for glubs sake!), and the train itself very tired.

I applaud your efforts to improve passenger service, but there are
actual, real problem with the XPT as it stands (rolls?). I might be
travelling again in June, so we'll see how we go.

> Cheers
> Jack
> For a minute there I lost myself

-- 
Robert Kearey			Network Services	
The Prentice Centre		University of Queensland
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