Re: Tram Announcements: another Victorian election conspiracy theory

[cmgord@ecr.mu.oz.au (Christopher_Martin GORDON)]

: People in other cities do not have to validate at stations if the ticket is
: already valid - they may have to insert into automatic gates to gain access
: to the station though.

The reason why people in Melbourne validate at stations is so they can get
out the other end, people arriving on a bus to the station won't bother
as the ticket has all ready been validated for that day, and they can get
out the other end.  

: People in Adelaide have to validate their ticket when they board a train -
: in the same way Melbourne tram passengers are supposed to.

What is the ticketing system like in Adelaide?  Do you have monthlies where
once they are validated then they don't require further validation, or do
they have single trip tickets, like 10X2hour which require validation each
2 hours to make them valid? It which case they have to validate or their
ticket is not valid and can be fined.

It other words do they validate because they want to, or do they validate
because if they don't then their ticket is not valid and they could be fined?

: > Fact: It is the trams in Melbourne where people don't validate.  Other
: > cities with no problems have no trams.

: Because the people cannot be bothered, being too obstinate to do so.

Because people in Melbourne don't see the need and are lazy.  What is the 
point? (their excuse, not mine)

: > What would you do (apart from making eveyone board by the front door,
: > while the driver watched like buses) to our trams to make more
: > people validate?

: Have customer service people roaming the network, to do revenue protection,
: customer assistance, etc. - much like now, but a lot more of them. If the
: problem is a you say, that people do not do it because there is noone there
: to make them (hence further proving it is obstinacy) then this should have
: some effect.

We have customer service people, apart from making sure people have a valid
ticket they do nothing else.  Almost all the people have a valid ticket, 
but most havn't validated it, because they can't be bothered and don't see
the need.


: Where they will ignore them in the order they are received.

Not the tram companies are currently working out how to make people validate
because in theory if people don't validate they get no money.





--

Chris Gordon
http://www.ecr.mu.oz.au/~cmgord