Re: New logic on Metcard

["John Wayman" <trecker@bigpond.com>]

I agree with you Chris.

Metcard periodical tickets are prone to failure after a week or so.

Metcard express is obviously still in the too hard basket, and old style
(i.e.  not requiring validation) student concession tickets have been issued
again this year. Employee passes are also non validate style tickets.

Why should weekly and monthly ticket holders still go through hell with the
existing Metcard system?

Periodical ticket holders are usually the most loyal commuters.

Metcard is destroying the loyalty of many otherwise happy users of public
transport.

This is the opposite of the supermarkets, airlines, etc. who actively
promote customer satisfaction through customer loyalty programs.

Instead the Met just wants to inflict severe penalties and fines on its
customers.


Cheers
John Wayman

Christopher_Martin GORDON wrote in message
<7c6pmk$8bi$2@mulga.cs.mu.OZ.AU>...
>: Why is it annoying to validate a ticket every time you get on a tram or a
>: bus? I agree it is silly the way you have to validate an already valid
>: ticket at non-gated railway stations, but the situation with trams and
buses
>: is exactly the same as in every other city, and is not really different
to
>: the way it was before, where you had to show a ticket to a bus driver or
>: tram conductor.
>
>I don't mind re-validating my ticket, but I don't because it only takes
>about one week and the writing is gone off the back, and I catch National
>Bus from the station.  Also the other reason I don't is I think I should
>have a Metcard Xpress, then I would validate it.
>
>Once the system fully works, then I will do everything required.  (ie
validate)
>
>
>
>
>--
>Chris Gordon
>http://www.ecr.mu.oz.au/~cmgord