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Re: Boo Hiss to Hillside



All I can say is thank God I got my licence.

"Chris Parnell" <chris@infinisource.com> wrote in message
385647D5.C288E148@infinisource.com">news:385647D5.C288E148@infinisource.com...
> Caught the 4.11 up from Belgrave to connect to the 1815 Shepparton out of
Spencer
> St.( I believe in allowing for plenty of time).  Held at Bayswater, 'fire
on the
> line at Nunawading". 10 minutes. Held at Ringwood for about 25 minutes
before the Up
> was terminated and turned into 2127 Dn Belgrave. Left standing, 5 down
trains had
> come through. Announcement, "fire trucks on the line at Nunawading". Get
on a bus at
> 5.50 pm to go to Box Hill. Observe two Up empty cars pass the bus on the
way to Box
> Hill. Bus arrives at Box Hill at 6.32, I catch a 6.35  to Spencer St. SM
at Spencer
> St very understanding, negotiates with conductor and gets me a seat on the
XPT to
> Benalla. Excellent customer service from both the SM and the XPT crew. SM
rings
> Hillside to see if they will offer some compensation to me ( I have since
spent $65
> on a taxi from Benalla to Shep). Hillside advises SM that Hillside Trains
do not
> guarantee any connection to any other service.  Boo Hiss. And a vote for
excellence
> in customer sevice to VLine Pass.
>
> Chris
>
>
>