Re: Metcard

["Johann Fan" <yags@geocities.com>]

The BOM's print the ticket and then it comes out of a slot in the bottom
right hand corner... surely the green validator is for validating the
tickets so that the passenger doesn't forget to validate?? I noticed they
have a green validator installed near the customer service window on the
inside of the gates at Melb. Central... will this be used to validate
tickets so that the staff don't have to do the 'aerobatics' (as described in
another stream of this ng)?

cheers
Johann


Christopher_Martin GORDON wrote in message
<6ffi3t$b8q$1@mulga.cs.mu.OZ.AU>...
>I noticed that they print the ticket from a green Validator.  Why can't
they
>have on of these on the bus which when a person wants a ticket the driver
puts
>into the machine what ticket and it is printed, validated in the green
machine
> and the person gets it from the validator and finds a seat?
>
>On Wednesday I still had not recived my refund for my eaten ticket so I
rung
>up the Metcard help line for the third time and he siad he was sorry and
they
>were about 2 weeks behind.  He said if I didn't recieve my refund by Firday
to
>ring up again.  In todays (Fridays) Mail I got a letter from them.
>
>Letter:
>"WITHOUT PREJUDICE"
>Ref Num: XXXXXX
>
>Thank you for your recent refund application.  Please accept our oapologies
>for any inconvenience caused as a result of the equipment malfunction.
>
>You refund has now been processed and is enclosed in the form of 3X Weekly
>Zon 1/2/3 Metcard/s.  This ticket/s can be used any time, where the expiry
>time will be set once initially validated by you.
>
>If you hav any further enquiries, please call the Metcard Helpline on
>1 800 652 313.
>
>--------------------------------------
>
>So I finally got my refund in the form of $53.40 worth of tickets.
>I only lost 1/2 a monthly so they could have only given me 2X weekies
>and a daily.
>
>Chris Gordon
>
>P.S. I still won't be validating each ticket more than once.
>
>
>Translib Pty. Ltd. (enquiry@translib.com.au) wrote:
>: Michael Walker wrote:
>
>: > [snip]
>: >
>: > PTC staff have been advised to try to get people to use the machines.
>: > Not only that, but given the BOMs are a bit of a pain to use and it is
>: >
>: > much easier for station staff to give you change to use the machine as
>: >
>: > it makes the end of day accounting so much easier (no sales = no
>: > adding up
>: > ticket sales or getting the days takings bagged up ready to be taken
>: > away or
>: > ringing up Armaguard to arrange for a collection.)
>
>: Actually, BOMs do add up ticket sales by themselves (of course this is a
>: big improvement from the old days, though some ticket sales still put
>: through like the old days, ie. V/Line and interstate tickets).
>
>: > Hence station staff prefer to get you to use the machine unless it is
>: > broken
>: > down majorly as it suits them much better, especially evening shifts
>: > where
>: > the few sales just aren't worth it.
>
>: I am not sure about this, especially when their jobs are on the line.  I
>: know some P.T.C. staff would prefer selling tickets to commuters.
>: Afterall that is what service industry is all about.
>
>: Cheers,
>
>: I.C.
>: ---------------------------------------------------------------------
>: Translib Pty. Ltd.                                 A.C.N. 077 950 513
>: 712 Glenferrie Road                        Telephone: +61 3 9815 1233
>: Hawthorn  VIC  3122                        Facsimile: +61 3 9815 1299
>: Australia                              Email: enquiry@translib.com.au
>:                                  Internet: http://www.translib.com.au
>: ---------------------------------------------------------------------
>: Books and Media            Information Service             Stationery
>: ---------------------------------------------------------------------
>: Serving Your Library and Office Needs
>: Purchasing Victoria and MAPS Group CCT Approved Library Supplier
>
>
>
>--
>..............................................
>  email - cmgord@ecr.mu.oz.au
>  http://www.ecr.mu.oz.au/~cmgord
>..............................................