Re: Metcard

["Translib Pty. Ltd." <enquiry@translib.com.au>]

Michael Walker wrote:

> [snip]
>
> PTC staff have been advised to try to get people to use the machines.
> Not only that, but given the BOMs are a bit of a pain to use and it is
>
> much easier for station staff to give you change to use the machine as
>
> it makes the end of day accounting so much easier (no sales = no
> adding up
> ticket sales or getting the days takings bagged up ready to be taken
> away or
> ringing up Armaguard to arrange for a collection.)

Actually, BOMs do add up ticket sales by themselves (of course this is a
big improvement from the old days, though some ticket sales still put
through like the old days, ie. V/Line and interstate tickets).

> Hence station staff prefer to get you to use the machine unless it is
> broken
> down majorly as it suits them much better, especially evening shifts
> where
> the few sales just aren't worth it.

I am not sure about this, especially when their jobs are on the line.  I
know some P.T.C. staff would prefer selling tickets to commuters.
Afterall that is what service industry is all about.

Cheers,

I.C.
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