Re: Great Service City Rail

["Paul Jones" <jonesclan@free.net.au>]

There is alway's signal faliture at Clarendon. usually Lightening or
something, so they say. I'm glad i live at riverstone!!!!


-----
Paul Jones

Keith wrote in message <3908347d@pink.one.net.au>...
>Good one City Rail, you have managed to stuff up 5:47pm to Richmond 2 days
>running.  Both services were late leaving Town Hall and...
>
>On Wednesday the service was changed to an all stations to Blacktown
>somewhere between Central and Strathfield. Pity the passengers were not
>told. Whatever happened to the Richmond service is anyone's guess, even the
>station staff were clueless on this one.
>
>Tonight, Thursday, the service (I use the term service loosely) was
>terminated at Mulgrave due to a "signal failure" at Clarendon.  After
>waiting a while with no announcements, buses arrived to take us the rest of
>the way. Once again City Rail staff were left clueless except for
>instructions to terminate the service at Mulgrave and await further
>instructions.
>
>You morons at City Rail seem to think that you can treat your customers
like
>mindless idiots and keep us paying passengers in the dark and when it suits
>you, off load us at any station of your choosing, change the service
>destinations and expect us to accept it as part of the service.
>
>Even companies such as Telstra are now committed to giving "service
>guarantees" where we, the customer, gets a refund for poor service.  The
>best City Rail can do is "...apologise for any inconvenience caused"  When
>will you learn that a coat of paint and few extra lights is not improving
>the service.
>
>How about giving the Richmond line passengers a fair go  for once!
>
>