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Re: Country(link?) - try walking instead



Hear,Hear. We Just returned from America having travelled Amtrak L.A.to St Louis 2
days 2 nites on a Sleeper,service great, food great, grog even greater,it was a
great way to travell.Mind you over there they have this quaint way of tipping and
beleive me it certainly gets you service,a couple of dollars makes the world of
difference,perhaps when GST hits here things will change, tax free money,I hope
honest johnnie dosen't read Railpage he might cancell the GST.
Don.

Mylorace wrote:

> Poor old Jack, still has no Idea of what we are talking about.
> We have had this discussion before, and he didnt understand then and he dosen't
> now.
> I have traveled Syd / Macksville on XPTs, in excess of 100 return trips.
> Of all those trips only 5 were on time. (within 5 minutes)
> 30 were more than 1 hour late
> 20 were 2 hours late
> one memorable example was 4 hours 20 minutes late, the rest were 30 -50 mins
> late.
>
> Some of the on board staff are very good and are embarresed about the
> conditions, but most just don't care.
> Jack , I am a rail fan , and rail is my prefered method of transport, But I was
> forced to Sack Country link late last year, as I just could not stand the lack
> of service any longer.
> The general public don't want to know any of the lame excuses you offer for the
> appalling standard of CUSTOMER SERVICE, and why should they ?
> I will try again in late November, on a trip where time is not important to me
> , to see if any improvement has been made,
> By the way Jack, I am a full fare paying Ist class ticket buyer , and want
> something close to 1st class service in return, is that to much to ask ?
> So Jack until you understand the meaning of the word Service, please desist
> from commenting on it.
> Mylo.