Re: Country(link?) - try walking instead

[Rod Gayford <rjaygee@smartchat.net.au>]

I am glad your not in charge of public relations you have no idea.  The non rail
fan traveling public doesn't give a shit about the the excuses you come up with
for Country links appalling service. Now the airlines know how to look after
their paying customers and thus are getting the travelers votes, bums on seats.
All Country Link is getting are those too poor or stupid to travel any other
way.  Unless they lift their game there will be no increase in full fare paying
passengers. The fact that there are so many subsidised passengers is reflected
in the on train staff's attitude and that will not wash with the full fare
paying public.  If an effective service was provided with good on board service
and food then things would be different. I will not hold my breath if the
attitude of Jack reflects that of most train staff. Get another job. There are
vacancies in the prisons dept where you have a fully captive set of clients that
cannot complain. Your attitude is almost insane.

Cheers

RJG

Jack wrote:

> Hi Mylorace,
>
> Mylorace wrote in message <19991027191852.10433.00001489@ng-fl1.aol.com>...
> >All of this is fairly normal for Country Link
>
> How do U base that..... further on in this post U sayyou kow longer travel
> by Countrylink... so what U say is hearsay..
>
> >I am afraid, I have been abused several times
> >by railway staff here, (notice I didnt call them workers) for having the
> cheek
> >to complain about service on XPT's.
>
> They are not workers eh?  U try 10 hours on you feet in a moving train old
> mate..  by the way who do U consider workers.... obviously yourself..
>
> >I would love to be able to use the Syd/Macksville service twice a month, 20
> >returns P/A with my work, but I will not subject myself to such 3rd class
> >service anymore.
>
> With your attitude.... no loss, your seat  will be filled by someone else
>
> >Now I drive or Fly, This is a large loss of revenue for rail, and extra
> cost
> >for me, but I will not put up with consistantly BAD service.
>
> Again no loss.... your seat is being filled by someone else... "consitantly
> BAD service".... You dont really know so again hearsay... U dont use the
> service..
>
> >
> >All I ask are fairly simple things,
> >1. Close to on time running.
>
> Sure, I would liket that as well, but point the finger where it belongs....
> Track work, congestion, No priority in Train pathing, train contollers who
> prefer to stand passenger trains with 400 odd people on them for late
> running MT freight services, strangely enuff NRC Trains all the time.... all
> of these things are out of Countrylink's hands... there is also the problem
> of drunk and unruly passengers having to be removed from services, all of
> this takes time... Countrylink suffer the occasional mech breakdown, but
> then again what service doesnt? With new engines in XPT's early next year
> that problem should reduce markedly..
>
> >2.Good food and Drink.
>
> Again point the finger at the private contractor who has the job..
>
> >3.Some degree of comfort.
>
> What would you like Mylo? Instead if whining make a worthwhile suggestion..
>
> >Is this to much to ask?, well for country link, it is , as they still have
> no
> >Idea about SERVICE.
>
> It seems to mke that U have no idea of the problems associated with
> providing a service and show very little understanding of the problems that
> arise with providing that service...
>
> As you say you wont travel on Countrylink because of the bad service... Geez
> I hope that is a promise..
>
> Cheers
> Jack
> Queensland: Perfect One day
> Beautiful the next
> And wet for the other 363 days of the year