Re: Yet Another CityRail Stuffup

["M.G.Smith" <gard@bigpond.com>]

> 4.  Bus which should have substituted for Endeavour set already gone -
next
> in 1 hour! Asked staff doing bus dispatch why they didn't wait for arrival
> of advertised connecting train - "signal box didn't tell us it was running
> late"! They could have actively sought this info, surely, or just looked
to
> see whether it was in the platform - guess they're not paid enough/not
> intelligent enough to think of doing such a customer-friendly thing!
> Fortunately, after much verbal protest by self and others, a bus was
found.
> There were passengers for the Canberra XPL, amongst others.
>
That was a fault of the train controller, and he/she should of arranged
taxi's for all passengers on that train.
Mick.