Re: The stupidity of passengers.

[Bill <wguest@xtra.co.nz>]

Passengers are CUSTOMERS! I think you are talking about the stupidity of a few vandals and
idiots. If railway managers are not protecting customers (and staff, come to that!)against
the depradations of these unwelcome types, then they are not doing their job properly.

Too many of the postings in this thread seem to take a somewhat contemptuous,
condescending tone towards customers - as indeed used to occur in New Zealand. Roll on
privatisation, and some proper attention to commercial and social realities.

Bill

Bill Bennett wrote:

> I can just imagine who would be in the wrong if you really stood up to these guys.
>
> Since I arrived in Sydney, I've seen a number of scary incidents on Cityrail trains,
> but have always been shocked to see other passengers ignore things. Then one day,
> someone stood up to some of these youths who were trying to wreck a train, I joined in
> to support him. When the police turned up, none of the other passengers would speak
> up. We were made to feel like we were weird for caring about our trains. I've also
> noticed that other passengers won't back up CityRail staff when these things happen.
>