Re: CityRail Customer Service Awards

[PastDue <UseByDate@Expired.com>]

Oh, also forgot to mention that a few minutes after announcing the "cancellation" of the
5.22pm, a continuos "<bing> <bong> smoking is not permitted on the platform areas of this
station" (repeated at least 6 times, only on Plat. 1). They must have thought a few
customers were fuming!

PastDue wrote:
> 
> And the winner this week (2nd week running) is Parramatta.
> 
> Awarded 3/5/2k+1 to Parramatta CSA's for announcing to intending passengers for the 5.22pm
> city service from platform 1 that it was cancelled just after it had departed from
> platform 3. Extra meritous award for not adding the "CityRail regrets ........."
> 
> Last weeks award was for their concern and dedication in announcing that the 5.58pm
> Bankstown service was cancelled at 5.59pm with the cherry advice thaat the next train to
> Lidcombe departed at 6.14pm - this means a 40 minute delay for travellers not in know.
> Extra big bonus here as they never advise catching the next train to Granville with onward
> connection to Lidcombe (travel delay approx 10mins). Meritorious service award given to
> the bright spark who decided that the train would indeed still run departing Granville 10
> minutes late but only stop Auburn & Bankstown - delaying a west bound service at Lidcombe
> nearly 5 minutes in the process.
> 
> Who will win next week's award? Nah, too easy, starts with Pa.......