Re: CityRail Customer Service Awards

["E.P" <nathan1@ihug.com.au>]

One of last months posts to Ivan regarding fare evasion etc... and I
experience receiving a punch in the face cos I was doing my job.Ok this guy
was caught for fare evasion, he has paid for is mistake.I do remember his
email to me and  this time I think your too agressive at him.I guess
everyone has a vendetta against the railways, even employees do.I just think
your being a bit hard on him.

E.P
"Dave Proctor" <david@spambait.proctor.net> wrote in message
news:hFsI6.63102$8j.8131003@bin1.nnrp.aus1.giganews.com...
> "Ivan Smith" <ivsmith11@hotmail.nospam.com> wrote in message
> news:0usI6.32756$ff.245210@news-server.bigpond.net.au...
>
> > Tell us some detail, no matter if it's horrid detail, about the
situation
> > and the frustration levels and complaints will drop out of sight and we
> can
> > plan to circumvent your kludgy system when it most often fails us, - us,
> who
> > *have* paid money to use your service and get little more than trains
that
> > run on lines.
>
> But that is why you are so upset with them Ivan - you *didn't* pay and
were
> sprung and fined, and are now on a vendetta against CityRail.
>
> Dave
>
>