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Re: CityRail on-time plan slipping




"Ivan Smith" <ivsmith11@hotmail.nospam.com> wrote in message
7gVr6.446$992.2387@news-server.bigpond.net.au">news:7gVr6.446$992.2387@news-server.bigpond.net.au...
> Yes - confirmed. The 5:26pm Jannali to Cronulla has been more than 5 minutes
> late now for the last two weeks.
>
> The South Coast train before it appears to be running very late too. The
> Waterfall Tangara (it's always a Tangara 8 car set this train) due at 5:20
> is also running upto 5 minutes late.
>
> Only one day out of the last two weeks have any of these trains run anywhere
> near their normal timetable.
>
> The Cronulla train has been variously "The train on platform 1 is running 22
> minutes late: 11 minutes late: 17 minutes late: 9 minutes late: 19 minutes
> late etc.." over this time period.
>
> I've got to go to court soon to contest a $100 fine from them and I'm going
> to make sure that my brief will slip in reference to the thousands of
> dollars of spent on alternate transports and actual jobs I've lost because
> of State Rail's tardy and careless performance in getting me to work.
>
> It's been worse than it is now, but yes, it's slipping again and yet again I
> refuse to pay for it when it's really late, as I'm of the opinion that State
> Rail have failed to honour their duty of contract (The contract is the
> ticket, and the duty is to provide efficient and timely service). They fail
> their part of the contract, I don't pay for service rendered extremely late
> or not at all. It's compounded by the fact that the station staff don't know
> what the hell is going on at any given minute.


Could that also be a breach of Trade Practices??