Re: Connex rail maps in refurbished cars

[Railvic <railvic@primus.com.au>]

Paul wrote:
> 
> In an effort to provide customer service Connex reduces the amount of
> information available to the travelling public.
> 
> A travelled on a refurbished Connex set a couple of days ago and noticed
> the rail maps inside now ignore all non-Connex services (they are absent
> from the new maps). One of the things I admired about Melbourne transport
> on moving here recently was the largely integrated method of travel with
> comprehensive maps of the multi-modal transport system with its' one ticket
> system of travel (typically a 2 hour ticket in one to three zones). Now it
> would appear that we are seeing the thin of the wedge beginning to separate
> the comprehensive nature of this system. I mean, really, what is the
> problem with providing the travelling public with ALL the information they
> may need? Why this THEM or US attitude? I feel this sort of attitude only
> leads to less co-operation between companies and increased frustration for
> the travelling public. I still have little idea where some places in
> Melbourne are and the lack of a COMPLETE map I find a problem when trying
> to navigate the city.

Yeah ... Ansett does not show Qantas flight information, nor does
Telstra with Optus promotions, or Safeway (or Woolworth) with Coles
Dollar Dazzlers (specials) ...

One thing though ... It always surprise me that some public transport
users when going somewhere do not do some "homework" (eg. check street
directory, maps, even timetables, etc.) before leaving.  Is this simply
lazy or what?  How do you know what train/tram/bus to catch and where to
get off, etc.?  For example, Swinburne University is in Hawthorn, but
one needs to get off at Glenferrie instead of Hawthorn station!!

Railvic