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Re: Connex rail maps in refurbished cars



Railvic <railvic@primus.com.au> wrote in article
<3A70A9F9.CDCD042@primus.com.au>: 

>Paul wrote:
>> 
>> In an effort to provide customer service Connex reduces the amount of
>> information available to the travelling public.
>> 
>> A travelled on a refurbished Connex set a couple of days ago and
>> noticed the rail maps inside now ignore all non-Connex services (they
>> are absent from the new maps). One of the things I admired about
>> Melbourne transport on moving here recently was the largely integrated
>> method of travel with comprehensive maps of the multi-modal transport
>> system with its' one ticket system of travel (typically a 2 hour
>> ticket in one to three zones). Now it would appear that we are seeing
>> the thin of the wedge beginning to separate the comprehensive nature
>> of this system. I mean, really, what is the problem with providing the
>> travelling public with ALL the information they may need? Why this
>> THEM or US attitude? I feel this sort of attitude only leads to less
>> co-operation between companies and increased frustration for the
>> travelling public. I still have little idea where some places in 
>> Melbourne are and the lack of a COMPLETE map I find a problem when
>> trying to navigate the city.
>
>Yeah ... Ansett does not show Qantas flight information, nor does
>Telstra with Optus promotions, or Safeway (or Woolworth) with Coles
>Dollar Dazzlers (specials) ...

At the same time, Bayside and Connex do not compete with each other, while 
the companies you mention above do. Lets compare apples for apples.

Travelling passengers should be entitled to ALL the information being 
available. What harm would it do Connex to specify the additional network 
information, namely Bayside trains?

M.

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