Re: Connex timetable

["James C." <james_ccj@my-deja.com>]

In article <hqNS5.141918$e5.74170@newsfeeds.bigpond.com>,
  "Paul Nicholson" <pn1@rocketmail.com> wrote:
> I asked for timetables at Spencer Street suburban booking office on
two
> occasions (Saturday night and Sunday morning) and both times had them
thrown
> at me in the best New York style.
> This sort of customer service is not going to encourage new people to
use
> our suburban train service.
> I belive my example demonstrates an urgent need for Connex to improve
the
> customer focus of its employees, especially those on duty at Spencer
Street
> suburban booking office last Saturday evening and on Sunday  morning.
> Paul Nicholson

WHy don't you compain to Connex? I know a few people experienced bad
service/unfriendly staffs. After they made a complain to Connex, Connex
personel personally apologised to them.


--
Cheers

Railway Rasputin


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