Re: Great Service City Rail

[paulrw@xa2.com.au (paul)]

On Thu, 27 Apr 2000 23:21:47 +1000, David Johnson
<trainman@ozemail.com.au> wrote:

>Keith wrote:
>
>> You morons at City Rail
>
>Thankyou so much. You wonder why staff find it difficult to be pleasant to
>passengers when they receive this tirade all the time.  The front line staff,
>the ones who you like to call morons, are trying their damnedest to give you a
>good service, but are let down by people who they have never met.  All they get
>for their efforts is abuse such as this.
>
>--
>David Johnson
>trainman@ozemail.com.au
>http://www.ozemail.com.au/~trainman/
>------------------------------------
>These comments are made in a private
>capacity and do not represent the
>official view of State Rail.
>C.O.W.S. Page 11.
>
>