Re: Railfan shop; greetings from Albert

["Jim Leppitt" <leppijlk@virtual.net.au>]

I agree! That greeting is just toooooo much.
The RFS is not a pleasant place to visit, but it will not stop me supporting
a few mag and book publishers.
I was once treated like a criminal just for asking a question!!!!
Jim

(I'll even put my full name to this post)


andyb wrote in message ...
>You really are an arrogant fuckwit, aren't you Albert?
>
>Since you rudely told me I had no right to photograph a train since I
hadn't
>paid for the right to travel on it, I have not been back to TRS, nor do I
>have the intention of doing so in the future.  What god damn right have you
>got to talk to a customer like that?  I have happily purchased my items
from
>another outlet since your comment to me.
>
>You have a lot to learn about customer service and treating people
properly,
>not acting like a high and mighty dickhead.
>
>It really shows how stupid you must be if you `chastise' a customer because
>`they deserve it' simply because they don't respect YOUR self bestowed
>authority or return a greeting.
>
>I manage a retail store, and I choose to become very humble when treating
my
>customers. I always greet them cheerfully, and even if I do not receive a
>greeting back, I ignore it and carry on serving them.
>
>If I have to cop shit from them, fair enough, I take it - it's part of
being
>a manager.
>
>Maybe I could suggest attending a few classes in management and
>communication.
>
>Get your head out of your arse, you arrogant dickhead.
>
>
>Albert <anonymous@cotse.com> wrote in message
>199911230550.AAA26873@cotse.com">news:199911230550.AAA26873@cotse.com...
>>
>> Everyone who enters the Railfan Shop is greeted by the
>> Manager. Customers are expected to respect the authority of
>> the officer in charge of the shop. It is a bit like the
>> authority of the Fat Controller over Thomas the Tank
>> Engine. Those who do not respect authority and return the
>> greeting are chastised. That is what they deserve.
>>
>> Too bad for you if you are uncomfortable with the
>> greetings, and the chastisement you receive if you do not
>> respond in the manner required, when you enter the shop.
>
>
>