Re: Reporting Rail-related emergencies

[arthur marsh <marsh@ties.itu.int>]

That's one of my points - one NEEDS to speak with someone who understands
railway language and who is prepared to take calls from members of the
public. A follow up call back to the person who reportes a problem can
also help. When I reported a person riding on a freight wagon to the then
AN, I believe that thaey later rang back to thank me for making the
report.

On Tue, 1 Jun 1999, David Langley wrote:

...

> The number is a fault centre which unfortunately does not talk good railway
> language and I found it difficult to make them see the problem one day when I had
> cause to use it.

...

> Another time I was technically trespassing near Brunswick signal box photographing
> the semaphore signals before they were removed and I noticed a broken rail on the
> up line. I reported to Brunswick signal box that there was a broken rail - up line
> up leg just on the down side of the home arrival. I felt that he disbelieved me
> even though I had used good railway language and said that I knew what I was
> talking about with my railway years of experience.
> 
> Ho Hum, I will probably give up reporting these matters now, you seem to get
> nowhere.
> 
> David Langley.
> 
> 
>