Re: To :Great Southern Rail Management.

["David Proctor" <daproc@bigfoot.com>]

MarkBau1 wrote in message <19980311102101.FAA25559@ladder02.news.aol.com>...

>Interesting concept here, a person contracts with a service provider to
>transport them from A to B. Thats the contract. Where does anyone get the
idea
>that in addition the transport provider must provide: dunnies, pop
machines,
>seats, et al.? The M&MTB never provided dunnies at its 100's of stops in
>Melbourne and on Sundays the wait could be in the vicinity of half an hour.
No
>one complained that M&MTB stops wre not correctly equipped.
>
>They are providing a rail transportation service, not a public restroom
>service!


No-one said they have to - but then, the airlines dont have to either, and
neither do the coachlines in capital cities. GSR are operating in a
competitive market, and maybe one of the reasons why they are losing so mush
money is becasue of the facilities (or lack of them) that they provide.

An example is the club car on the Overland - surely, rather than removing
the club car as a way of cutting costs, why couldn't they remove the RBJ and
allow economy passengers to purchase items from the club car for consumption
at their seats? First Class passengers would then have a service that is
superior to the alternatives, and GSR have succeeded in their quest to
reduce the weight of the train and staff numbers.

Regards

David Proctor
daproc@bigfoot.com