RE: [VIC] Revenue protection [WAS [Melbourne] W-class trams]

[Vaughan Williams <ender2000@MailAndNews.com>]

>
>True, but if the person refuses to leave, there is still nothing the connie
>can do, as they are not allowed to actually touch the person. If the driver
>waits too long, the company faces massive fines and it would have just been
>more cost effective to let the lowlife travel for nothing.
>I think that the only answer is to have a connie on EVERY tram, fully
>trained in revenue protection, and accredited as a security guard, so that
>they can fine and/or remove ppl as nesscesary. Also, to have 2 CSEs at EVERY
>train station, whos main task is to check EVERY train arrival and fine
>people who don't have a valid ticket/concession card. Also giving assistance
>to passengers.

Why not just empower the existing and new regular station staff and 
conductors? If the person refuses to leave, the driver should stop the tram, 
come out of the cabin, and help the connie "ask" the person to leave. If 
they 
still don't go, police assistance can be summonned and there should be very 
heavy penalties for not leaving a tram when ordered by the conductor, and 
wasting all that time, as well as being liable to pay compensation to the 
tram 
company for causing the delay.

There never seemed to be such problems when the connies were there.

Vaughan Williams
Secretary
Public Transport Users Association
247 Flinders Lane
Melbourne 3000
http://www.ptua.org.au