Re: Countrylink bookings at Connex Premium stations

["Tezza" <tezza2000@dingoblue.net.au>]

Someone was recently extolling the virtues of privatisation and "Premium"
stations.


"Paul Nicholson" <pn1@rocketmail.com> wrote in message
QrNk6.258$v5.1148@newsfeeds.bigpond.com">news:QrNk6.258$v5.1148@newsfeeds.bigpond.com...
| Today I booked a ticket for a Countrylink journey (within New South
Wales!)
| next week and was told I could pick it up at my local "premium" station
| (Mitcham).
| Got to Mitcham station at 1740 today and found it open, but de-staffed.
| A hand written note in the booking office window saying that the computer
| was "down" and that "V/Line" bookings could be made at either Blackburn or
| Ringwood.
| There was another notice saying staff do not make change for the Metcard
| ticket machines.
| What are the tasks of "on duty" staff at premium stations? Mitcham down
| platform is rarely, if ever, staffed.
| There are notices saying the booking office area is video monitored but
| there appears to be no way of communicating with any staff that might be
on
| duty.
| My understanding of premium stations in Melbourne was that they were
| supposed to be "staffed" from first train to last seven days a week.
| Paul in Melbourne.
|
|