Re: gaurds suck? drivers suck? nope...its Cityrail station staff that do!

[jjjim <jjjim@bigpond.com>]

I  agree ,  When i was in sydney I asked at town hall for a timetable for north
line.  i was told to go na dask "that guy"  to be told  no dont have any left,
go and ask the other girl  over there   ,  she didnt have any either .  Quite
pathetic

Marvin The Martian wrote:

> There are plenty of lazy station staff around, the attitude comes from lazy
> management down to lazy station masters and then down to lazy staff.
>
> Santosh Bhat wrote:
>
> > <begin gripe>
> >
> > Ok from a passenger or customer point of view, I think its the Cityrail
> > station staff that are giving the railways a bad reputation.
> >
> > Drivers I don't have to deal with, I'm sure they're professional enough
> > to do their job properly.
> > Gaurds, ok now they are annoying with their statement of the obvious
> > that the doors are closing, but generally people are becoming stupider
> > and someone needs to remind them about common sense, yet I'm sure they
> > do their jobs as they are supposed to.
> >
> > But, as for station staff! They don't know their trains, they don't know
> > their stations, they don't know how much to even charge! I was attending
> > the cricket final at the SCG - a simple request to the staff at my local
> > station "Is there a combined ticket to the SCG?" reply: "where's that?".
> > Do they go out of their way to hire and then train complete idiots?
> >
> > Another recent experience highlights the uselessness of station staff.
> > Three staff members sitting by the ticket gates, directing passengers to
> > use the open wide gate rather than bother to push their electronic
> > tickets in. Why bother buying a ticket at all when they actually WANT
> > you to not show a ticket?
> >
> > And seeing as its the railway staff that customers or passengers usually
> > have to deal with, its a shame that such incompetency is allowed to
> > exist. I find that when Cityrail station staff go on strike, that the
> > service seems to improve! anyone else notice this?
> >
> > </end grip>
> >
> > Cheers
> > Santosh