> May I suggest you phone Bayside Trains Customer feedback 1800 800 120 > (8:30am-5pm weekdays) May I suggest you don't bother doing any such thing, as complaints to this number are rarely responded to and never acted upon. Instead, I suggest you visit your local MP. This has the highest success rate in making things change. Vaughan Sent via Deja.com http://www.deja.com/