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Re: 131 500, then 4





Ivan Smith wrote:

> 131 500, then press 4 and wait to make your complaint about the SRA..
>
> I did it this morning after arriving at Cronulla Station yet again and for
> the second time this week. No Train, indicators showing no problem. No
> announcement. Station Master still taking peoples money and saying nothing
> unless asked. Train pulls up way down the platform and the train passengers
> alight. Still no 9:05 to Bondi Junction.
>
> Train turns up at 9:25 with no explanation, announcement or direction to
> passengers, other than the standard female announcement.
>

Sounds like the SM needs to brush up on his customer service. Passengers want to
know whats going on.

>
> S
>
> And while they are at it, have they considered that a class action could be
> brought against them for the poor physical condition of the seating on the K
> sets. I'm a tall man, and it's hard a the best of times to get comfortable
> and sit up straight on these chairs, so the K set seats are a chiropractors
> friend, because I can't sit on one of them, even if they aren't severely
> degraded, without some sort of physical contortion.
>
> Of course we can't: The Rail Safety Act 1993 makes sure we can't do this,
> even though their seating could cause lifelong problems.

Is this why some people rip the seats out and throw them out the train?