Re: [melb] yearly met cards

[Railvic <railvic@iprimus.com.au>]

Paul Edwards wrote:
> 
> In article <3AD3AFB1.13D51205@iprimus.com.au>, railvic@iprimus.com.au wrote:
> 
> > Are you willing to pay $25 to have your damaged Metcard Xpress
> > replaced?  Keep in mind these cards are not inserting into validators
> > (instead read by the yellow external spot), therefore, if such request
> > is made, it will most likely to $$$$ (Excuse of ticket damaged by
> > validators will become irrelevant).  All M>Trains, Connex, M>Trams and
> > Yarra Tram staff have been issued with Metcard Xpress and they have
> > signed and agreed to such fee for replacement.  From what I have seen so
> > far, some customers will have trouble keeping Metcard Xpress in working
> > order, not to mention losing them ...
> >
> > Peter
> 
> But surely in this era of user pays, this is not unacceptable. Denying
> access to a particular service which has value to a significant proportion
> of passengers because of the abovementioned issue seems like a rather
> lightweight reason to me.
> 
> PE

I have seen a parent complaining having to pay $10-$12 for replacing a
lost student pass.  I guess $25 will be out of question for this family
...