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Re: Record complaints for NSW rail services
- Subject: Re: Record complaints for NSW rail services
- From: Michael Hendy <spam.sucks@bigpond.com>
- Date: Mon, 02 Apr 2001 13:39:37 +1000
- Newsgroups: aus.rail
- Organization: Telstra BigPond Internet Services (http://www.bigpond.com)
- References: <3AC6A7A9.42074649@fang.omni.com.au>
- User-Agent: Mozilla/5.0 (Windows; U; WinNT4.0; en-US; 0.8.1)
- Xref: news1.unite.net.au aus.rail:34049
David Bromage wrote:
> Train passengers have lodged a record number of official complaints
> against CityRail and Countrylink services. The latest complaint figures
> show CityRail alone received more than 16,500 complaints in 1999 to
> 2000, a 55 per cent increase on the previous year.
>
> http://www.abc.net.au/news/state/nsw/archive/metnsw-1apr2001-10.htm
CityRail also had an increase in the number of "official" compliments
too.....
I personally don't see that I pay enough to find it worth complaining
about (not that I have much to complain about anyway)...