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Re: Great Service City Rail



what can we say......only 2 words......Government Company!!!

Luke


Paul Jones <jonesclan@free.net.au> wrote in message
news:sOeO4.3301$PL4.112918@ozemail.com.au...
> There is alway's signal faliture at Clarendon. usually Lightening or
> something, so they say. I'm glad i live at riverstone!!!!
>
>
> -----
> Paul Jones
>
> Keith wrote in message <3908347d@pink.one.net.au>...
> >Good one City Rail, you have managed to stuff up 5:47pm to Richmond 2
days
> >running.  Both services were late leaving Town Hall and...
> >
> >On Wednesday the service was changed to an all stations to Blacktown
> >somewhere between Central and Strathfield. Pity the passengers were not
> >told. Whatever happened to the Richmond service is anyone's guess, even
the
> >station staff were clueless on this one.
> >
> >Tonight, Thursday, the service (I use the term service loosely) was
> >terminated at Mulgrave due to a "signal failure" at Clarendon.  After
> >waiting a while with no announcements, buses arrived to take us the rest
of
> >the way. Once again City Rail staff were left clueless except for
> >instructions to terminate the service at Mulgrave and await further
> >instructions.
> >
> >You morons at City Rail seem to think that you can treat your customers
> like
> >mindless idiots and keep us paying passengers in the dark and when it
suits
> >you, off load us at any station of your choosing, change the service
> >destinations and expect us to accept it as part of the service.
> >
> >Even companies such as Telstra are now committed to giving "service
> >guarantees" where we, the customer, gets a refund for poor service.  The
> >best City Rail can do is "...apologise for any inconvenience caused"
When
> >will you learn that a coat of paint and few extra lights is not improving
> >the service.
> >
> >How about giving the Richmond line passengers a fair go  for once!
> >
> >
>
>