Re: Hehe It got better!!

[Tony Paton <tonyp@tpg.com.au>]

On Sat, 22 Jan 2000 11:15:05 +1100, "Gail BENNETT"
<valleyfm@mpx.com.au> wrote:

>With Incidents like this, the staff get cheesed off as well as the
>passengers, because they know there is going to be flack from the
>passengers, but what can they do? They are ordered by Operations Control to
>do something, so they must. If you have a complaint, complain to whoever is
>in charge of Operations Control. Transposing is a common tactic by
>Operations Control to get trains back to timetable order - when they do
>this, there seems to be little passenger consideration.
>
Trust me I've phoned, e-mailed and wrote letters on a regualr basis,
even had a solicitor friend write as well to all manner of
departments. Have we had a response? You figure it out.

               \
------------ >-==-  TONY PATON  tonyp@tpg.com.au  
               /


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