MELB: Premium Stations

[Andrew B <andy_b@start.com.au>]

Just a thought...

To qualify for a premium station, it must:

* be staffed for all trains, sevens days a week
* have enclosed waiting areas
* are equipped with customer service centres (credit cards can be used
to purchase tickets)
* provide constant surveillance through closed - circuit television
* monitoring systems
* have toilet facilities

Moorabbin is classified as a Premium Station, so why is it..:

* While staffed, the attendant always seems to take up to 5 mins to
attend to customers
* Have no enclosed waiting area (unless you count the laundromat)
* Customer service center that shuts down it's ticket machine at 2pm on
Sunday.
* Monitoring systems that aren't watched
* Toilet facilities are either locked, or when they are open, are
filthy.


Andy