As a metcard Host all i can say is we do try to be helpful. Spare a
thought for us, we're all casuals, we lose our jobs when the system
goes 100% live. We also have to endure being pushed into walls, spat
upon and verbally abused by people angry at the TVM's.
Its hard enough trying to explain a system to someone who doesnt really
want to use it, let alone trying to be helpful and positive when the TVM
goes into exact change mode, the eftpos service is unavailable because
the banks have shut it down for evening processing and some of the
selection buttons arent responding cause some bright spark has decided
to wedge a key into them.
We're all just trying to do our jobs (some admitedly better than
others), usually you can see the lighter side of a confrontation (even
if you have been pushed backwards into a wall by someone jabbing their
finger into your chest).. I even managed to laugh when one gentleman
told me that I must vote liberal since I was working for Metcard.. then
upon noticing I had a greek last name told me that Jeff Kennett and
Felicity split up because Jeff had an affair with a greek lady during
their Athens trip. (was he making a comment on my morals? was he
saying that *I* was the greek lady and wangled a job at metcard from
Jeff by sleeping with him???) The only thought that kept me smiling
through it all was the idea that I must have got a really BAD deal if my
"reward" for sleeping with Jeff was a Metcard Hosts job!
Chrys