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Re: [NSW] Draft CityRail Customer Service Charter

Subject: Re: [NSW] Draft CityRail Customer Service Charter
From: "Tezza" <tezza2000@dingoblue.net.au>
Date: Sat, 3 Mar 2001 00:44:27 +1100
Newsgroups: aus.rail
References: <lKIn6.886$o4.43101@ozemail.com.au>
Xref: bclass.spectrum.com.au aus.rail:32820


"Chris Downs" <cvdowns@ozemail.com.au> wrote in message
lKIn6.886$o4.43101@ozemail.com.au">news:lKIn6.886$o4.43101@ozemail.com.au...
| To be found at
| http://www.cityrail.nsw.gov.au/Customer_Service_Charter/index.htm , with
an
| introduction.
|
| On a quick perusal it looked warm and fuzzy with nothing substantial like
| refunds if certain standards aren't met be extreme margins.

That was mentioned last week when this charter was announced.

References:
- [NSW] Draft CityRail Customer Service Charter
  - From: "Chris Downs" <cvdowns@ozemail.com.au>

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