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Re: gaurds suck? drivers suck? nope...its Cityrail station staff that do!
- Subject: Re: gaurds suck? drivers suck? nope...its Cityrail station staff that do!
- From: Anita Lukaszyk <neety@iprimus.com.au>
- Date: Mon, 12 Feb 2001 21:41:02 +1100
- Newsgroups: aus.rail
- Organization: CWO Customer - reports relating to abuse should be sent to abuse@cwo.net.au
- References: <3A851E8F.805617F2@ihug.com.au>
- Xref: bclass.spectrum.com.au aus.rail:31214
Santosh Bhat wrote:
> <begin gripe>
>
> Ok from a passenger or customer point of view, I think its the Cityrail
> station staff that are giving the railways a bad reputation.
Generally, yes.
> But, as for station staff! They don't know their trains, they don't know
> their stations,
I know my trains, I know the stations.
> they don't know how much to even charge!
A lot of station staff don't actually sell the tickets, and therefore
would not have any idea what the prices are.
> I was attending
> the cricket final at the SCG - a simple request to the staff at my local
> station "Is there a combined ticket to the SCG?" reply: "where's that?".
> Do they go out of their way to hire and then train complete idiots?
Not everyone is familiar with abbreviations.
> Another recent experience highlights the uselessness of station staff.
> Three staff members sitting by the ticket gates, directing passengers to
> use the open wide gate rather than bother to push their electronic
> tickets in. Why bother buying a ticket at all when they actually WANT
> you to not show a ticket?
Central Station? :)
--
Anita Lukaszyk
neety@iprimus.com.au
http://www.ozemail.com.au/~neety