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RE: [melb] yearly met cards
- Subject: RE: [melb] yearly met cards
- From: Vaughan Williams <ender2000@MailAndNews.com>
- Date: Tue, 10 Apr 2001 21:24:39 -0400
- Newsgroups: aus.rail
- Organization: Posted via Supernews, http://www.supernews.com
- Sender: Vaughan Williams <ender2000@MailAndNews.com>
- Xref: news1.unite.net.au aus.rail:34663
>Are you willing to pay $25 to have your damaged Metcard Xpress
>replaced? Keep in mind these cards are not inserting into validators
>(instead read by the yellow external spot), therefore, if such request
>is made, it will most likely to $$$$ (Excuse of ticket damaged by
>validators will become irrelevant).
Ridiculous. It doesn't cost $25 to manufacture a plastic card.
All M>Trains, Connex, M>Trams and
>Yarra Tram staff have been issued with Metcard Xpress and they have
>signed and agreed to such fee for replacement. From what I have seen so
>far, some customers will have trouble keeping Metcard Xpress in working
>order, not to mention losing them ...
This customer-hating attitude is what drives people away from public
transport.