Re: [NSW] Observations from a CityRail client (semi-long).

[antstig@my-deja.com]

Whatever you do, do not tell LUL that you are a "client" or else we
will have to endure our passengers being called clients. It's bad
enough LUL trying to get us to call them customers.

Regards

Frank


In article <8qk5mr$oap$1@nnrp1.deja.com>,
  David Bradshaw <davidbradshaw@my-deja.com> wrote:
> I have used CityRail quite a few times over recent days, mainly in
> connection with the Olympics or travelling to the city with my Olympic
> tickets. I am not a railway employee, nor do I photograph trains etc,
> though I do take some interest in railway infrastructure. Here are
some
> observations and comments from a Cityrail client:
>
> * Trains are generally clean and pleasant. One city circle train
> carriage was quite extensively grafitied ('tags' appeared to be
> similar), though generally trains are cleared of junk and respectable.
> I hope they keep up any additional cleaning of trains, particularly as
> they move through the network.
>
> * Stations have appeared to be quite spick-and-span. Nice to see
> cleaners in green outfits working on station and keeping it
> respectable. Once again, keep it up.
>
> * Trains have been running efficiantly and frequently.
>
> * Staff are generally friendly and helpful. Additional staff at major
> stations have helped directing patrons and answering questions.
>
> * I like the plasma screens! Perhaps they could convey a little more
> information, such as the line-colour of the listed trains. This could
> be particularly helpful at stations such as Town Hall, where trains
for
> different lines depart from the same platform (eg Plat 2).
>
> * The information-display in the Parramatta concourses that show
> recommended platforms for particular destination stations are useful
> and a quick and handy reference. It would be nice to see similar
> information at more stations.
>
> * Signs at stairs for platforms (and elsewhere) indicating what lines
> (and stations) trains at that platform generally travel on are
helpful.
> Perhaps these could put information more into context though. My
> suggestion would be to present a network map, with the relevant lines
> coloured their appropriate colour (eg red for main north) and all
other
> lines presented in grey. This would emphasise the line the platform is
> for, while better presenting that information in context of the whole
> map. Where appropriate directional arrows would indicate which
> direction on that line the trains actually run.
>
> * I realise that the boards at Circular Quay are for safety reasons (I
> gather to discourage patrons from gathering on the platform), but
> perhaps some simple form of decoration (simple painting?) could make
> them look a little more attractive for when they are beinng used (the
> signs could remain stating that the boards are for safety reasons).
>
> * I am quite impressed by Olympic Park station! It has appeared clean,
> and is simple and uncluttered (which is important in terms of visual
> amenity). The visual displays could perhaps be fine-tuned, eg scroll
> destinations sideways, rather than vertically (as only a few stations
> are shown at a time).
>
> * I am a big fan of the two-platform per track approach used at OP. I
> think that any new major stations (eg proposed stations on Parramatta-
> Chatswood line) should utilise this approach where practical. This
> approach makes shifting large numbers of passengers out and moving
> large numbers in more comfortable and practical. The extra platform
> only needs to be used during heavy-traffic times; at other times only
> the one platform need be used. In terms of safety, I was also
impressed
> by the barriers used at OP to keep intending passengers back from the
> platform edge until the train was ready to accept them.
>
> Congratulations to all who have contributed to the success of the
train
> system so far. Keep it up!!!
>
> Regards, David Bradshaw.
>
> Sent via Deja.com http://www.deja.com/
> Before you buy.
>


Sent via Deja.com http://www.deja.com/
Before you buy.