Re: [NSW] Indicator Board - Wrong Destination

["Hubert Lam" <hubert@imap4.com>]

Unfortuantely that happens at ALL stations that are equipped with the
1994-style SPI indicator+announcement system. Happens when a train is
cancelled or a non-stopping train proceeds very slowly through one of the
platforms triggering the announcement. Therefore the indicator boards +
announcements become one train "out". If not updated manually this causes
all sorts of troubles for the passengers.



"Chris Downs" <cvdowns@ozemail.com.au> wrote in message
FZ_o4.23800$3b6.100334@ozemail.com.au">news:FZ_o4.23800$3b6.100334@ozemail.com.au...
> The 1800 Central - Lithgow service arrived at Platform 2, Parramatta
> yesterday with the indicator board showing destination Richmond, stopping
at
> Westmead, 7 Hills, all to Richmond with the corresponding announcement
being
> made.  The board and announcements were corrected but only after the train
> had stopped and people had commenced boarding.
>
> The train then ran non-stop Parramatta - Penrith, as tabled, although lost
> about 10 minutes as a suburban preceded it, eventually arriving at Penrith
> 15 minutes late.
>
> Needless to say many very pissed off passengers got off at Penrith in the
> knowledge that they had to backtrack to at least Blacktown to get home.
> These passengers had at least an extra hour (not to mention 40+km added to
> their journey).
>
> Are there any procedures in this sort of situation to mitigate the
> inconvenience to passengers?  The station staff, at least, must have
> realised that many people had boarded the wrong train.
>
> As it was the penny dropped for most of them by Doonside - early enough to
> enjoy a pedestrian trip to Penrith and check out the Olympic baseball
venue
> en route.
>
> Chris
>
>