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Re: Connex Idiots




"Michael Wierzbinski" <wizzer1865@NOSPAMoptusnet.com.au> wrote:
>
> "Daniel Bowen" <dbowen@custard.REMOVE.net.au> wrote:
> > I got an e-mail back this afternoon from someone at leoburnett.com.au
(no
> > idea who they are; their web site doesn't reveal anything) saying it had
> > been passed to "the appropriate Connex representative".
>
> In other words, never to be heard of again.

Leo Burnett is a franchised advertising agency name.  Sounds like the
initial complaint handling has been outsourced - hardly a good start to the
process because it makes one wonder if a non-employee would even know who
the appropriate person is.