Re: NSW: On time running

["Hubert Lam" <hubert@imap4.com>]

There were complaints in today's (22/4/2000) SMH letters about the noise made by the wheels of T69
but in particular N5276. The noise has only been a recent phenomena from this car.

D6255 has had this problem for ages.

"James C." <james_ccj@my-deja.com> wrote in message news:8dqptf$fkr$1@nnrp1.deja.com...
> On behalf of the aus-rail subscribers , I welcome back the 1st Cityrail
> complaints sicnce Wednesday:-)
>
>
> > CitRail will go to any length to improve its "on time" running record.
> >
> > Take Sutherland last Saturday, 15/4, at 6.45pm.   There are two
> services
> > to the City, an up inter-urban due at 6.50pm, on that day, diverted to
> > Martin Place, stopping Hurstville, Redfern, Central, Town Hall and
> > Martin Place.   It is followed at 6.52pm by the local service from
> > Cronulla, stopping Jannali, Mortdale, Penshurst, Hurstville, Kogarah,
> > Rockdale, Sydenham, Redfern and all to Bondi Junction.   It leaves
> from
> > Platform 3, whilst the inter-urban leaves from Platform 1.     The
> > majority of passengers wait on platform 1 for the faster inter-urban.
> >
> > Guess what happens.   No prior announcements - the up Cronulla is
> given
> > the road, then as it pulls out, an announcement comes over the to 50
> > plus passengers waiting on platform 1 - "Please note, that the 6.50pm
> > service to Martin Place is running eleven minutes late."    Just as
> the
> > 6.52pm local has departed the platform.   Result - 50 plus passengers
> > inconvenienced and delayed unnecessarily.
> >
> > To quote the Station Manager on duty at the time when asked why the
> > passengers were no informed of the late-running inter-urban
> beforehand
> > - "The announcements come from the person in the signal box who is
> under
> > the control of Network Control.   I wasn't told."   I always thought
> > that platform indicators were controlled by CityRail staff.
> >
> > That is how CityRail improves its on-time running.   Doubt worry about
> > passengers - they are an inconvenience to ont-time running.   Let them
> > catch a later train.
> >
> > Hunslet.
> >
> >
>
> --
> Cheers
>
> James
>
>
> Sent via Deja.com http://www.deja.com/
> Before you buy.