Re: Melbourne validators eat tickets
ChrystaL (chrissie7@ppit.com.au)
Wed, 04 Feb 1998 22:25:13 +1100
Albert Alcoceba wrote:
>
> In the message about Melbourne validators eat, from MALEX@BIGFOOT.COM to ALL!, MALEX@BIGFOOT.COM said:"
>
> MM> I got on a route 64 tram today in Swanston St. and validated my ticket
> MM> successfully. The person behind me then inserted his ticket into the _same_
> MM> validator. It made a godawful noise, then beeped and whirred a whole lot,
> MM> before finally switching on the red light, and putting "Closed" on the
> MM> display. His ticket was not returned.
>
> Reminds me of an incident on the 373 bus in Sydney. Validating machine
> made loud noise and kept passegers weekly ticket. Passenger complained.
> Much shaking and poking in the validator by the driver and inspector could
> not produce the ticket. Passenger told to stay on bus and travel to
> Randwick Bus Depot where they would get a mechanic to look into it. The
> passenger had no intention of travelling anywhere near as far as Randick
> Depot!!
The correct procedure for Melbournes system is:
If the tram/bus/train station is manned, paper recieves a paper ticket
explaining the problem for the day. Passenger notes Which bus/station
etc kept his ticket and contacts the 1800 #. Technician arrives to fix
validator, upon finding jammed ticket it is handed into head office and
a replacement ticket is issued to customer who lost the ticket. (usually
with a few days extra travel on it because of inconvenience).
Chrys