Re: Melbourne validators eat tickets

Translib Pty. Ltd. (enquiry@translib.com.au)
Sun, 01 Feb 1998 16:39:23 +1100

Mike Alexander wrote:

> For all those people who have been agonizing in this newsgroup about
> whether to buy a Metcard weekly/monthly ticket, the following story
> will
> definately _not_ set your mind at ease:
>
> I got on a route 64 tram today in Swanston St. and validated my ticket
>
> successfully. The person behind me then inserted his ticket into the
> _same_
> validator. It made a godawful noise, then beeped and whirred a whole
> lot,
> before finally switching on the red light, and putting "Closed" on the
>
> display. His ticket was not returned.
>
> Naturally, he was a bit concerned, and went and fetched the Metcard
> "Host".
>
>
> The following conversation ensued:
>
> (Passenger): It ate my ticket.
> (Host): You must have put it in wrong.
> (Passenger): What do I do now?
> (Host): What sort of ticket was it?
> (Passenger): A weekly.
> (Host): You shouldn't have put a weekly in there.
> (Passenger): I thought you had to.
> (Host): Well, you shouldn't have let go of it. Just hold onto
> it, and put
> the end in the machine, but don't let it go.
> (Passenger): What do I do now?
> (Host): Where did you buy it?
> (Passenger): At Blackburn, this morning.
> (Host): Is that zone 1?
> (Passenger): No, zone 2.
> (Host): You should only put zone 1 tickets in.
> (Passenger): What do I do now.
>
> So, after basically making the guy feel pretty small for doing nothing
>
> wrong, the host eventually wrote out a bit of paper, and told him to
> use
> that instead of a ticket, and to ring the Metcard hotline.
>
> He got off, about 10 stops after he had been intending to, looking
> very
> confused. I wonder how successful the bit of paper will be instead of
> his
> weekly. I can just imagine the next conductor tearing it up.
>
> I bet he won't be validating again in the future.
>
> P.S. I also saw a ticket gate at Flinders St. eat someones ticket last
>
> week.

Dear all,

I haven't seen or heard such problem at Glenferrie. However, at the
early stage of the automatic ticketing project, there are problems with
larger barrier gate that wouldn't accept tickets validated minute
earlier at those green (tram) validators - for a few months we have two
types of validators available at Glenferrie.

I.C.

---------------------------------------------------------------------
Translib Pty. Ltd. A.C.N. 077 950 513
712 Glenferrie Road Telephone: +61 3 9815 1233
Hawthorn VIC 3122 Facsimile: +61 3 9815 1299
Australia Email: enquiry@translib.com.au
Internet: http://www.translib.com.au
---------------------------------------------------------------------
Books and Media Information Service Stationery
---------------------------------------------------------------------
Approved CCT Library Supplier for Purchasing Victoria and MAPS Group