Re: XPTs "run late", "34 percent jump in customer complaints"

[David Johnson <trainman@ozemail.com.au>]

TB wrote:

> This is from the Gold Coast Bulletin on Saturday December 5 1998:
>
>   Trains run late
>
>   COUNTRYLINK trains, including the Murwillumbah XPT, have performed
>   below target with 15 percent of services running late in 1998,
>   reports State Rail.  There was a 34 percent jump in customer
>   complaints to 3052.

The October 1998 figures show 84% of CountryLink trains running on time.
Explanation:
"Mechanical failures and speed restrictions once again affected Countrylink's
on-time running.  Countrylink is continuing with a program to address these
issues."

On a related note, for the same time period, CityRail Suburban on time running
was 93.8%, and Intercity was 93.1%.

--
David Johnson
CityRail Guard
trainman@ozemail.com.au
http://www.ozemail.com.au/~trainman/