[Melb] Bayside performance/compensation

["Daniel Bowen" <dbowen@custard.REMOVE.net.au>]

See http://www.baysidetrains.com.au/ and click on Bulletin Board.

"Passengers on the Pakenham, Cranbourne and Frankston lines experienced most
disruption and, as a result, our punctuality performance on these lines
dropped below the compensation threshold. This means passengers with
monthly, six-monthly or annual tickets which have been validated on the
Pakenham, Cranbourne and Frankston lines between 1 and 30 June, can claim a
complimentary daily travel ticket.

Claims must be made in writing to Customer Relations, Reply Paid 5343,
Melbourne, Vic 8060. Alternatively passengers can complete and return a
Reply-Paid comment form available from Premium Stations. Passengers are also
required to show proof of travel by submitting their valid ticket with their
claim. Where appropriate, tickets will be checked to verify where they have
been validated."




--
Daniel Bowen, Melbourne, Australia
dbowen@custard.REMOVE.net.au
Guide to Australia: http://www.toxiccustard.com/australia/