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Re: [NSW] An argument to keep station staff....
- Subject: Re: [NSW] An argument to keep station staff....
- From: Anita Lukaszyk <neety@iprimus.com.au>
- Date: Mon, 11 Dec 2000 19:14:09 +1100
- Newsgroups: aus.rail
- Organization: CWO Customer - reports relating to abuse should be sent to abuse@cwo.net.au
- References: <90va7f$ele$1@bugstomper.ihug.com.au>
- Xref: bclass.spectrum.com.au aus.rail:26507
Paul McCabe wrote:
>
> I have to wonder why CityRail employs station staff at St Leonards.......
>
> At least 2 staff members are employed there on a Sunday (one selling
> tickets, one reading the paper both times I used the station!). All
> barriers are wide open (as they have been since Friday night). The SPI
> displays on the Up were showing the following train as next to arrive -
> hence every train had a wrong destination and was shown on the SPI as
> leaving several minutes early. Times like this I wish our info systems were
> automated like Brisbane's and Melbourne's.
>
> This has occurred twice this week in the PM peak with the Emu Plains train
> (express Parramatta, Blacktown, Mt Druitt) being shown as a Penrith train
> with the typical Limited Stops pattern. Too bad if you were after
> Strathfield or Granville!
>
> Had the station staff member lifted his head for a few minutes on either
> occasion I noted him, he could have perhaps checked a handful of tickets
> (giving him the benefit of the doubt that the barriers may have been broken
> for 2 days), and checked to see that the SPI PC beside him was out of synch.
> I just hope he was reading about fare evasion in his newspaper, and how
> everyone once again loathes CityRail!
>
> Paul.
Why don't you ring 9379 3000 and ask for the number for St Leonard's
Station? The SM might be interested in hearing about this...
--
Anita Lukaszyk
neety@iprimus.com.au
http://www.ozemail.com.au/~neety