Re: NSW State Rail...a nightmare that is getting worse

["Keith" <K_Walters@email.com>]

Just follow the company line hey! can't comment who says you can't. Just
gutless is what I think,  its much easier for you lot to hide behind the
rules when things get tough.
Keith

Railway Rasputin II <bob@fastlink.com.au> wrote in message
38F03BD0.E3EC89EB@fastlink.com.au">news:38F03BD0.E3EC89EB@fastlink.com.au...
Yes but we can't comment.

rgds

Pete wrote:
>
> Im new to this group, and my train expertise only goes as far as being a
> victim..I mean customer of State Rail in NSW. Things are reaching a
breaking
> point in State Rail's network.
>
> Im a regular traveller from the Campbelltown area to the city circle, and
> things cant get much worse.
>
> -Late trains are becoming the norm. Cancellations during peak hour seem
the
> latest increasing trends.
>
> -Filthy trains in the morning. Once had stagnant water swishing around on
> the floor. The smell of vomit is sometimes present as well.
>
> - Forget catching a train on the weekends, if a bus service isnt bad
> enough....the cancellations will surely break the spirit of even the most
> optimistic of travellers.
>
> - The security guards are keystone cops, and the criminals that travel the
> system know it. Violent hoodlums rule the system at night, especially on
> gloomily lit stations that are not attended. Even during the daylight
hours
> standing on a Western Suburbs platorm can be a semi-dangerous experience.
>
> -Summer, air conditioner on Non-Tangara trains doesnt usually work. Come
> Winter, its on full blast freeze mode.
>
> -Ticket prices are an outrage, and just keep going up. 35 bucks for a
weekly
> into the city and rising.
>
> -ticketing police that have delusions of power. I once honestly lost my
> ticket on a journey, only to be rudely slapped with a 100 dollar
fine..even
> though I had first walked to the ticket office at my destination and
offered
> payment. I explained that for years I had been a honest paying traveller,
> and here I was with a  lost ticket offering to pay...not good enough.
>
> When will this fiasco end? When will the prices stop rising and the
service
> stop plummeting? And they wonder why people avoid public transport as much
> as possible and hit the roads?
>
> Does anybody from inside State Rail have an opinion on whats causing the
> trouble? Lack of funds? Bad management?
>
> I remember many years ago in the early 90's things were not this bad.
>
> Pete